Purpose of This Policy
At Outdoor Outing, we aim to provide you with a smooth and seamless purchase experience. This policy outlines our procedures for digital product delivery and the conditions for refunds.
Digital Product Delivery
Delivery Method: After your purchase is complete, you will receive an email with a download link for your digital product(s).
Access in Account: If you have created an account on our website, your digital products will also be available for download within your account.
Delivery Time: Typically, you will receive access to your digital product immediately after your payment is processed.
Access Issues: If you have any issues accessing or downloading your digital product, please contact us at contact@outdoorouting.com, and we will assist you promptly.
Returns and Refunds Policy
Digital Products: Due to the nature of digital products, sales are generally considered final. We do not typically offer refunds or returns for digital products once they have been downloaded or accessed.
Exceptional Circumstances: Refunds may be considered only in exceptional circumstances, such as if the digital product is defective or is not as described.
Refund Request: To request a refund, you must contact us at contact@outdoorouting.com within 7 days of your purchase with a clear explanation of why a refund is needed.
Review Process: We will review all refund requests and make a decision at our discretion.
Refund Method: If a refund is approved, it will be issued to your original payment method.
Non-Applicability to Affiliate Products This policy applies only to products that are sold directly by Outdoor Outing. For affiliate products purchased from third parties, please check the relevant policies of the third party.
Errors: If there was an error on our part, we will try to make sure that the issue is resolved as quickly as possible.
Contact Us
If you have any questions or concerns about our Shipping & Returns Policy, please contact us at:
Email: contact@outdoorouting.com
Changes to this Policy
We may modify this policy from time to time, and any changes will be posted on this page. Please check back periodically to review our most up-to-date policies.
Effective Date
This Shipping & Returns Policy is effective as of 20.12.2024
